Seems like an obvious one but basically the only way to send us your supporting documents using a PC or laptop will be via your email.
That said, if you prefer to use other applications like skype, zoom or something similar then please let us know and we will try to use those.
You will have received an email from your dedicated advisor. Simply reply to that email and attach the documents.
If you use online banking then you should be able to download statements for all sorts of things.
Statements could be your bank statements, or statements for loans, credit cards, over drafts and much more.
If you can, we would suggest registering for online banking with all of your lenders and your bank.
Ramsey Lomax provides a number of free services called ‘Easy Statement’ and ‘Soft Search’. These services can usually get all of the documents we require without you having to do anything so please remember to ask your dedicated advisor about this if you haven’t already spoken with them about it.
This is particularly useful for certain documents that you may be unable to download or haven’t received in the post yet.
If you can see what you need in your web browser then you could do a ‘screen shot’.
Screen shots basically take a picture of your entire screen and saves it as an image on your desktop or into your images file.
Every computer has a different way of doing this.
Most screen shots on a windows computer are done by pressing the ”Alt + PrtScn” buttons on your keyboard.
For a mac computer it is usually ”shift (the arrow pointing up) + cmd + 3”
On tablet computers you may need to hold down buttons on the side of the device. You will probably need to google this for your specific tablet.
If you have paperwork that you want to get onto your laptop or computer than you can use your smartphone.
Simply take a picture of the documents on your phone and then use a USB cable to move the photos from your phone to your laptop or computer.
There are so many different types of phones and computers so it is very hard for us to tell you exactly how to do this but you may want to google how to do it for your specific phone and computer.
Great, this makes life much easier.
Simply scan your paperwork and save it as an image to your desktop.
Then just go back to the email that you have received from Ramsey Lomax, click reply and upload the documents to the reply email.