Senior Debt Advisor

Posted 2 years ago

Ramsey Lomax have been offering debt advice to consumers throughout the UK since 2007 and are well established and respected in the Industry.

We have a number of vacancies for experienced debt advisors to join a new team based in our London offices 2 minutes walk from Caledonian Road station.

Within the group of companies is a digital marketing firm which means you benefit from a steady stream of consumers needing your help and advice. No data, no diallers and absolutely no cold calling.

 

The Role:

  • Manage your own portfolio of clients requiring debt advice.
  • Conduct a financial assessment of each client including income & expenditures, assets and liabilities.
  • Asses the client’s options for resolving their debts.
  • Fully explain to the client all of their options and make evidence based recommendations for a debt solution(s).
  • Fully provide clients with the knowledge they need to decide on how to proceed.
  • Collect supporting documents to help advance the clients chosen debt solution.
  • Provide follow up care to your clients to ensure they have full support throughout a difficult time.
  • You will be expected to achieve and exceed a clearly defined set of KPI’s.
  • Ramsey Lomax is open from 9am to 8pm so you will be expected to work within a shift pattern that involves working until 8pm.

 

 

Successful candidates must have:

  • At least 2 years experience providing debt advice to consumers.
  • Complete knowledge of Debt Management, IVA, Bankruptcy, DRO and Scottish debt solutions.
  • An empathetic, understanding and passionate approach to helping people struggling with debt.
  • A results driven attitude.
  • A good understanding of regulation, the FCA, and the wider consumer finance compliance landscape.
  • A good understanding of Data Protection
  • Experience in using CRM systems.
  • Comfortable using multiple technology platforms.
  • Exceptional communication skills.

 

 

Working at Ramsey Lomax

  • Relaxed, pet friendly office 2 minutes walk from Caledonian Road tube station.
  • Generous holiday package.
  • 4 Week sabbatical for every 4 years or service.
  • Multiple employee perks.
  • A professional and respectful working environment that encourages career growth and opportunity.

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